Important Note to Students: The information on this page refers to select Sorrell College of Business courses only:
- ACT 2292
- ECO 2251
- ECO 2252
- LAW 2221
- IS 3300
- QM 2241
General Questions and Answers
- When/Where will I take my exam?
Your course instructor will provide you with information on the schedule and location.
- eTROY (online) students: formative assessments require the use of a prior approved proctor. At the start of the term, you will need to locate a proctor that meets the requirements (below) and submit that information to eTROY using the "Proctor Form" for review and approval. After your proctor selection is reviewed, you will be notified of approval or denial.
- ProctorU: If you select ProctorU as the proctor service, do not forget to schedule a date and time to take your exam as soon as you have determined that ProctorU is going to be your proctor. After scheduling the date and time, you may change the date and time without incurring a fee up to 7 days before your scheduled date.
- How will I take my exam?
All formative assessments are delivered using Blackboard, Troy University's Learning Management System.
- I have never used Blackboard. How does it work?
- Your instructor will provide you with an opportunity to take a sample exam at some point in the term or semester. The details of the sample exam will be provided by your instructor. The mechanics of the sample exam closely match those of the final exam in your formative course, with the exception of the requirement of a live proctor.
- You may also refer to Taking an Exam below.
- What content is on the exam?
You will be tested on your knowledge and, if applicable, application of all content that was covered in the course. The formative exam is "comprehensive" over the course.
Note that for the formative assessment in ACT 2292 (Principles of Accounting II), the exam is comprehensive over both ACT 2291 (Principles of Accounting I) and ACT 2292.
- How much time do I have to complete the exam?
The amount of time allowed for the exam depends on the course. Your instructor will provide you with that information.
If you have an assistive need that is documented by the Office of Adaptive Needs, you will be allowed all accommodations, including double time.
- How many questions will there be on the test?
This information will be provided by your instructor. It varies between courses.
eTROY: What Proctor Methods Are Available?
There are three approved proctor methods:
- ProctorU: read more here.
If you select ProctorU as the proctor service, do not forget to schedule a date and time to take your exam. You should do this immediately after completing the eTROY Proctor Form.
- A commercial testing center, such as Sylvan or Prometric.
- If you are a military student, your Education Service Officer (ESO) on base.
- A Troy University site.
In all cases, students are responsible for finding a proctor and scheduling the test within the final exam period.
All proctor methods may require payment of a fee set by the proctor service. This fee is to be paid directly by the student.
Taking an Exam: Step-by-Step
- If the Respondus LockDown Browser is available at your test location, launch it. If not, launch Microsoft Internet Explorer or Mozilla Firefox (other browsers are not Blackboard-compatible and may result in a lost exam attempt).
Read more about using the LockDown Browser here: http://www.respondus.com/downloads/RLDB-Quick-Start-Guide-Bb-Student.pdf (1 page PDF)
- If necessary, navigate to http://troy.blackboard.com, the login page of the Troy University Blackboard system.
- Enter your username and your password. You should know these before attempting to take the test!
- Your username is the same as your Troy University e-mail username (the part in front of @troy.edu).
- Your initial password is the last 4 digits of your Social Security Number or, if you don't have an SSN, your 8 digit date of birth in the form mmddyyyy (1 March 1990 becomes 03011990).
- Enter the special Blackboard course created just for the purpose of taking the final exam. The course name will include the name of the course you are taking followed by "(Formative Exam)".
- Enter the exam area using the button on the left.
- Read the instructions for the exam.
- Click on the exam link.
- Confirm that you are ready to start taking the exam.
- Enter the exam password (or your proctor will enter the exam password for you):
- If you are using the Respondus LockDown Browser, enter the exam password in the popup dialog box. Click Continue on the dialog box and click Submit in Blackboard.
- If you are using Internet Explorer or Firefox, enter the exam password on the web page and click Submit.
- The first question of the exam will be presented.
Starting Fall 2010, you will be able to review previously answered questions.
- A timer will be visible at the top right of your screen. Be mindful of the exam time limit, as a late submission will result in point deduction.
- When the last question is presented, click Submit to finish your exam.
- You will be able to see your exam score immediately after submitting the exam.
My Computer Crashed While Taking the Exam
You can re-enter the exam after restarting your computer. Note that
- The timer keeps running while your computer restarts. You are not afforded a "break" once you start the exam.
If absolutely necessary, you can also use a different computer to resume taking your exam. The new computer will need to meet the system requirements, including having a web cam (for ProctorU) and having the Respondus LockDown Browser installed.